Can you pick me up on the North end or some other special location?
For now we are operated out of West Seattle, as the season progresses and interest increases we will expand to accommodate other parts of Seattle. The South Downtown Park and ride at Airport Way and Spokane Street is good for those in Seattle.
How about my kids? Can they come unaccompanied? Are there age limits?
Children may join us in the shuttle if they are accompanied by an adult. Experienced skiers and snowboarders 16 and older can join us with parental consent.
Can I reserve the vehicle for Custom Outings?
Yeah! If the van is available, local adventure specialist can take you anywhere from Mt. St. Helens to the local casinos. Van rate for up to 12 hours is $450 and includes fuel. Gratuity of course is dependent on your service.
What if road conditions prevent a day on the hill?
We will spend several hours getting up there if it is super gnarly. It may shorten the day, but we have no control over road closures and avalanche control. If for some reason we cant get all the way up, we will refund or give you credit for another day. Be sure to take care of your driver though!
What is the cancellation policy?
If we receive cancellation more than 24 hours before your scheduled trip, we will charge a $5 inconvenience fee and refund or credit the rest of your money. If we have less than 24 hours notice, we will not be able to refund your money but you can have a 50% credit towards a future ride. We want to be fair but we are running a business and late cancellations make it difficult to do so.